Steps of a redesign

Overview
Goals
Time estimate and team
Content review
Site structure and navigation
Finalize timeline and content
Visual design development
Production and proofing
Launch and maintenance

Online Survey

Customize for your audience

• What is your computer platform? (list options for survey)
• What browser do you use? (list options for survey)
• What screen resolution is your monitor set at? (list options for survey)
• What connection speed are you using? (list options for survey)
• How many similar sites have you visited in the last thirty days?
• Where do you first go for information on x? (list options: phone book, web, etc.)
• Overall ratings of web sites A, B, and C (grade each on a scale of one to five with one being not very useful or impressive, five being extremely compelling)
• Out of the factors listed, which are the most important in using (this type of) site?
• (ease of navigation, information about x, information about y, design, contact info, etc.)
• Which are the most important content areas: (a, b, c, d)
• Impression of A, B, and C before you visited sites?
• Impression of A, B, and C after you visited sites?
• What was most impressive about site A?
• What was most impressive about site B?
• What was most impressive about site C?
• What was least impressive about site A?
• What was least impressive about site B?
• What was least impressive about site C?
• What referral sites would you use to find this kind of information?
• Would you visit this site again? Why or why not?